FAQs
FullHouse Decoration Products and Services
1. Where are the FullHouse Decoration Showrooms?
SunCity Bassac Building, #05, St. 41, Sangkat Tonle Basak, Khan Chamkarmon, Phnom Penh, Cambodia.
2. What are your opening hours?
Monday – Saturday: 8am – 5 pm
3. Can I get help to plan my room?
We provide free consultancy which helps you to choose the style, furniture and also materials to fit your room. We can also provide the 3D design of your room, which allows you to see and try different style until you are satisfied with the result. Don’t hesitate to contact us, at least you will have some good experience.
4. How much are the delivery and assembly charges?
We provide free delivery and assembly charges in Phnom Penh. For other provinces, we can check out to see the best deal to offer.
5. Can I return items?
If you are not satisfied with your purchase, for any reason, bring it back with the original packaging and your receipt within 5 days for an exchange or refund.
We cannot accept returns on items on sale, bed linen, cut fabric, and any items designed or made to your specific requirements.
6. Why are items sometimes out of stock?
Every effort is made to maintain the availability of items shown in the catalogue, brochures, leaflets, newsletters, website and the showroom, but due to popularity and supply issues, some products may not always be available. Generally, we can estimate when a product should be back in stock. Because FullHouse Decoration just delivers well-finished products with guaranteed quality, there are sometimes circumstances which can cause delivery delays.
FullHouse Decoration catalogue
1. What is the FullHouse Decoration catalogue?
The catalogue offers a glimpse at the diverse FullHouse Decoration product range. You will be able to know what you can find from us, and also find some home furnishing ideas for better living.
2. How can I get a copy of the FullHouse catalogue?
The FullHouse Decoration catalogue is distributed free-of-charge to any person who loves to see it. Just drop in our showroom, or order online, a copy of the catalogue will be delivered to you at the soonest time.
3. When does the new catalogue come out?
The catalogue is published at the beginning of each year on regular basis.
Corporate FullHouse Decoration
1. Who owns the FullHouse Decoration concept?
Full House is a furniture and home styling designer, manufacturer and distributor, powered by AnAnA Co., Ltd. We cooperate with overseas partners and experts to provide the latest and greatest designs and make it available to our clients.
2. Can I distribute FullHouse Decoration products?
We welcome every partnership opportunity with any distributor. Serious partners will be carefully researched and evaluated to guarantee our concept and quality. Any inquiries (please include a company profile with relevant information) may be sent or emailed to:
FullHouse Decoration
SunCity Bassac Building, #05, St. 41, Sangkat Tonle Basak, Khan Chamkarmon, Phnom Penh, Cambodia.
sales@fullhouse.com.kh
3. How can I find out job opportunities with FullHouse Decoration?
If you are out-going, dedicated, customer-service orientated and interested in working as part of a team, contact our office for possible openings, or just simply send your CV to our HR via email: career@fullhouse.com.kh
Website questions
1. What settings or software do I need on my computer to view the FullHouse Decoration site?
The FullHouse site works with all commonly used browsers, on both PC and Mac platforms. For optimal viewing, we recommend at least ~ (minimum spec of computer/internet 128Kbps)
2. What information is collected about me when I visit the site?
We do not require any information to obtain access to any part of our site, unless specifically stated. We may ask for specific information in order to provide a service to you, such as sending you a catalogue. Information requested may include name, title, company, address, e-mail address, and phone number.
We do anonymously track traffic patterns using cookies, in order to measure site performance and make improvements. Cookies are small pieces of information stored on your computer that are read by the browser. These cookies will be automatically deleted after you leave the site.
3. Can I find all FullHouse Decoration products on this site?
This site features hundreds of FullHouse Decoration products as a way of demonstrating the breadth and depth of our product range. However, be sure to visit your showroom for a look at our full selection.